Heavenya App Legal

Terms of Use

Key Points

- We trust you

- Everyone is welcome

- We advocate a faith-based community ecosystem

- These policies preserve the integrity of our services

- Heavenya has no tolerance for objectionable content or abusive users

- Use of the Services requires agreement to these Terms (EULA)

- We aim to act on reported objectionable content within 24 hours by removing it and suspending or terminating the posting user

Definitions

- "Heavenya" means Heaven Yeah!

- "Services" means any service created by Heavenya (Website, Mobile app)

- "User" means an individual who uses any services

- "Suspended" means unable to access your account

Use of Heavenya Services

Eligibility for use of Heavenya Services is contingent upon meeting the following conditions:

- You are at least 18 years of age. The Services are intended for users 18 and older only

- You use the Services according to these Terms of Use and all applicable laws

- You provide complete and accurate registration information

- You agree to these Terms (EULA) before using the Services and acknowledge that Heavenya has no tolerance for objectionable content or abusive users

- You agree that Heavenya may revoke access if you violate these terms

Community Guidelines

Heavenya has no tolerance for objectionable content or abusive users. In connection with your use of our Services, you must act responsibly and exercise good judgment. You will not:

- Violate any laws or regulations

- Infringe the rights of any person or entity

- Interfere with or damage our Services

- Use automated scripts to collect information

- Post inappropriate, harmful, or false content

- Engage in behavior that could be considered cult-like or manipulative

Fellowship Groups & Communication

- Fellowship groups are user-created communities for Christian fellowship

- Real-time chat and voice calls are available for group members

- Group creators are responsible for managing their groups appropriately

- Users may join public groups or request to join private groups

- Group content must align with Christian values and community guidelines

Fellowship Events Expectations

Fellowship events are gatherings organized through Heavenya for Christian community building, worship, study, and mutual support. All events must uphold Christian values and promote healthy spiritual relationships.

Event Organizer Expectations:

- Clearly communicate event purpose, schedule, and format

- Provide accurate event descriptions and requirements

- Maintain respectful and inclusive environments

- Facilitate constructive discussions and activities

- Ensure events align with biblical principles

- Respect participants' boundaries and consent

- Handle conflicts or concerns appropriately

- Follow through on event commitments

Participant Expectations:

- Engage respectfully with all attendees

- Honor event schedules and commitments

- Contribute positively to group discussions

- Respect diverse perspectives within Christian faith

- Maintain confidentiality when appropriate

- Notify organizers of any concerns or accommodations needed

- Participate in good faith and with genuine intent

Event Guidelines:

- Events should foster spiritual growth and community

- Content must remain appropriate for all age groups unless specified otherwise

- Commercial or promotional activities are not permitted

- Political discussions should remain secondary to spiritual focus

- Events may include prayer, worship, Bible study, service projects, or social activities

- Virtual events must maintain the same standards as in-person gatherings

Publicly Promoted Event Types:

Heavenya actively promotes events that strengthen Christian community and faith. Publicly promoted events include:

- Concerts: Christian music performances featuring worship leaders, bands, and artists

- Conferences: Multi-day gatherings focused on spiritual growth, leadership development, and biblical teaching

- Festivals: Celebratory events combining worship, fellowship, food, and family-friendly activities

- Seminars: Educational sessions on biblical topics, theology, ministry, and Christian living

- Community Events: Local gatherings for prayer meetings, Bible studies, service projects, and social fellowship

All publicly promoted events must:

- Demonstrate clear Christian purpose and values

- Maintain appropriate content standards

- Provide transparent information about costs, requirements, and expectations

- Include qualified leadership and facilitation

- Promote inclusivity and healthy community dynamics

If an event does not meet these expectations or raises concerns, participants should:

- Contact the event organizer directly first

- Report issues through the app's reporting system

- Consider finding alternative fellowship opportunities

- Contact Heavenya support if concerns persist

Support Wall 

- Individuals may post prayer requests and needs

- Resource sharing should be helpful and appropriate

- All content must be respectful and faith-based

- Users are encouraged to support one another in prayer

Daily Bible Verses

- Bible verses are provided for spiritual nourishment

- Content is sourced from reliable Christian resources

- Users may engage with daily verses for personal growth

Intellectual Property

All code, text, software, scripts, graphics, files, photos, images, logos, and materials contained on this Website, or within the Services, are the sole property of Heavenya.

Privacy & Data

For detailed information about how we collect, use, and protect your data, please see our comprehensive Privacy Policy below. Key points:

- We collect information necessary to provide and improve our services

- Personal information is protected with industry-standard security measures

- The Services are intended for users 18 and older only

- We comply with GDPR and applicable privacy laws

- You can access, update, or delete your data at any time

Account Management

- Users are responsible for maintaining accurate profile information

- Profile photos should be of the actual user

- Accounts may be suspended for violations of these terms

- Users can report inappropriate content or behavior through app settings

 User-Generated Content Moderation

Heavenya is committed to maintaining a safe and respectful community. We have implemented comprehensive moderation systems to protect users and ensure content quality.

 Content Filtering and Moderation

- Automated Filtering: Our systems automatically filter objectionable material before it is posted

- User Reporting: Users can report inappropriate content, events, or behavior through in-app reporting features

- Manual Review: All reported content is reviewed by our moderation team aiming for within 24 hours

- Content Removal: Content that violates our Terms of Use is removed immediately upon review

 Removing Posts from Your Feed

- Users can remove or hide posts from their feed at any time through in-app controls (e.g., post menu or feed options)

- Removing or hiding a post takes effect immediately and removes that post from your feed

 Reporting Mechanisms

Users can report:

- Events: Report events that violate community guidelines through the event details screen

- User Behavior: Report abusive users through profile pages and direct messaging

- Group Content: Report inappropriate content in fellowship groups

- Prayer Requests: Report inappropriate prayer wall posts

 Response to Reports

- Objectionable Content: For reported objectionable content, Heavenya aims to remove the content and suspend or terminate the account of the user who posted it within 24 hours of the report

- Timely Response: We aim to respond to all other reports within 24 hours

- Action Taken: Appropriate action is taken based on the severity of the violation, including:

  - Content removal

  - User warnings

  - Temporary account suspension

  - Permanent account termination

- User Notification: Users are notified of actions taken on their reports when appropriate

 Blocking Abusive Users

- User Blocking: Users can block other users to prevent further contact

- Automatic Hiding: Blocked users' content is automatically hidden from your view

- Group Management: Group creators can remove members who violate group guidelines

- Promoter Blocking: Users can hide all events from specific promoters

 Content Moderation for Events

- Report Threshold: Events receiving 3 or more unique reports are automatically hidden from public view pending review

- Review Process: Hidden events are reviewed by our moderation team

- Appeal Process: Event creators can contact support to appeal moderation decisions

 Contact Information for Moderation

For moderation concerns or questions:

- Email: support@heavenya.com

- In-App: Use the "Contact Support" feature in your profile settings

- Response Time: We aim to respond to all moderation inquiries within 24 hours

Service Availability

- Services are provided "AS IS"

- We may modify or discontinue services without notice

- We do not guarantee uninterrupted access

- We reserve the right to block access to inappropriate content

Cult Prevention

Heavenya promotes healthy Christian fellowship. If you encounter a group with concerning practices (enforced attendance, shaming for questioning authority, vested authority in one person), we recommend:

- Taking the cult awareness quiz at cult-escape.com/cult-test

- Reporting concerning behavior through the app

- Finding a different fellowship group

Suspension and Termination

We may suspend or terminate accounts for:

- Violation of these terms

- Inappropriate behavior

- False information

- Harmful content

- Objectionable content: we aim to remove reported objectionable content and suspend or terminate the account of the user who posted it within 24 hours of the report

- We aim to complete content removal and account suspension within 24 hours of violation detection

Governing Law

These Terms of Use shall be governed by the laws of the United States.

Contact

For questions about these terms, contact us at support@heavenya.com

Privacy Policy

This Privacy Policy explains how Heavenya ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application and website services (collectively, the "Services"). The Services are intended for users 18 years of age and older only. We are committed to protecting your privacy and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR).

 1. Information We Collect

 1.1 Information You Provide Directly

- Registration Information: Name, email address, username, password, and profile photo

- Profile Information: Church affiliation, location, bio, phone number, website, denomination

- User-Generated Content: Fellowship group messages, prayer requests, event posts, comments, and other content you create

- Communication Data: Messages sent through direct messaging, group chats, and voice calls

- Event Data: Events you create, bookmark, or attend

 1.2 Information Collected Automatically

- Device Information: Device type (iOS/Android), operating system version, device identifiers, app version

- Usage Data: App features used, screens viewed, time spent in app, interaction patterns

- Location Data: Precise location (with permission) to show nearby events and promote location-based features

- Analytics Data: App crashes, performance metrics, feature usage statistics

- Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens for delivering notifications

 1.3 Information from Third Parties

- Authentication Services: If you sign in using third-party services (e.g., Google, Apple), we may receive basic profile information

- Event Data: We may integrate with third-party event services (Ticketmaster, SerpAPI) to display events

 2. How We Collect Information

We collect information through:

- Direct Input: Information you provide when creating an account, updating your profile, or posting content

- Automatic Collection: Through app analytics, device sensors, and usage tracking

- Third-Party Services: Through integrated services like Firebase Analytics, Firebase Crashlytics, and event data providers

- User Permissions: We request explicit permission before accessing sensitive data like location, camera, microphone, or photo library

 3. How We Use Your Information

We use the information we collect to:

- Provide Services: Create and manage your account, enable fellowship groups, display events, facilitate communication

- Improve Services: Analyze usage patterns to enhance app functionality and user experience

- Personalization: Customize content, recommendations, and notifications based on your preferences and location

- Communication: Send you notifications about events, messages, group activities, and important updates

- Safety and Security: Detect and prevent fraud, abuse, and violations of our Terms of Use

- Legal Compliance: Comply with applicable laws, regulations, and legal processes

- Customer Support: Respond to your inquiries and provide technical support

 4. Data Sharing and Third Parties

 4.1 Third-Party Service Providers

We share data with third-party service providers who help us operate our Services. These providers are contractually obligated to provide the same or equal protection of user data as stated in this privacy policy:

- Firebase (Google): Analytics, crash reporting, cloud messaging, authentication, and database services

- Google Cloud Platform: Hosting, storage, and backend infrastructure

- Event Data Providers: Ticketmaster and SerpAPI for event information (limited to public event data)

- Analytics Services: Firebase Analytics for understanding app usage and performance

 4.2 Data Sharing Restrictions

- We do not sell your personal information to third parties

- We do not share your personal information for advertising purposes without your explicit consent

- We do not use your health, fitness, or medical data (if collected) for advertising or marketing

- We do not share data from minors with third parties except as necessary to comply with law or protect safety

 4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Heavenya, our users, or others.

 5. Data Retention and Deletion

 5.1 Retention Period

- Account Data: Retained while your account is active and for a reasonable period after account deletion for legal and safety purposes

- User-Generated Content: Retained according to your account settings and our Terms of Use

- Analytics Data: Aggregated and anonymized data may be retained indefinitely for service improvement

- Location Data: Retained only as long as necessary to provide location-based features

 5.2 Data Deletion

- Account Deletion: You can delete your account at any time through the app settings. Upon deletion, we will:

  - Remove your personal information from active systems

  - Retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention)

  - Anonymize or delete user-generated content as specified in our Terms of Use

- Data Deletion Requests: You can request deletion of specific data by contacting us at support@heavenya.com

- Revoking Consent: You can revoke consent for data collection through app settings or by contacting support

 6. Your Privacy Rights

You have the right to:

- Access: Request a copy of the personal information we hold about you

- Correction: Update or correct inaccurate information through your account settings

- Deletion: Request deletion of your personal information (subject to legal and operational requirements)

- Portability: Request a copy of your data in a portable format

- Opt-Out: Opt out of certain data collection and processing activities

- Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@heavenya.com or use the in-app settings.

 7. Age Requirements and Children's Privacy

 7.1 Age Requirements (18+)

- Our Services are intended for users 18 years of age and older only

- We do not knowingly allow users under 18 to use the platform

- We do not knowingly collect personal information from anyone under 18

 7.2 If We Learn a User Is Under 18

If we become aware that we have collected personal information from or allowed access by anyone under 18, we will:

- Delete or restrict the information and account as appropriate

- Notify a parent or guardian if we have contact information

- Comply with applicable laws including COPPA where relevant

 7.3 Parental Rights

Parents or guardians who believe a minor has used our Services may contact us to request review or deletion of that information. Contact us at support@heavenya.com for such requests.

 8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

- Encryption: Data in transit is encrypted using TLS/SSL

- Authentication: Secure authentication systems to protect account access

- Access Controls: Limited access to personal information on a need-to-know basis

- Regular Security Audits: Ongoing security assessments and updates

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

 9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

 10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information is collected, used, shared, or sold

- Right to delete personal information

- Right to opt-out of the sale of personal information (we do not sell personal information)

- Right to non-discrimination for exercising your privacy rights

 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will:

- Notify you of significant changes through the app or via email

- Update the "Last Updated" date at the top of this policy

- Provide prominent notice for material changes

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

 12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Email: support@heavenya.com  

Website: https://www.heavenya.org  

Privacy Policy URL: https://www.heavenya.org/legal

We will respond to your inquiry within a reasonable timeframe.

Heavenya is a registered 501c(3) organization

Legal Policies effective 11/5/19

Last updated 1/27/26